Support

Last updated: 28 October 2026

Contact us

We usually answer within one working day during the pilot.

Whether you are a seller or a customer.
For a booking: its code (on the tracking page, like SL-7K2M-XQ9R) or the tracking link.
Which assistant you used (Claude, ChatGPT, …), if you are a customer.
What happened, what you expected, and roughly when. A screenshot helps.

Never send us passwords or payment card details.

How do I cancel a booking? Ask your assistant to cancel it; the seller is told at once. Or write to us with the booking code.

A seller did not answer. Every request has a deadline; when it passes, the request expires and your assistant can find another seller.

How do I change my business details? Tell the saylist bot in Telegram what changed, in your own words.

Sellers: tell the bot "delete my business". To erase everything we keep, including your account and past requests, write to [to be filled: support email].
Customers: write to [to be filled: support email] with your booking code or the phone number you gave.

We answer within one month. Details are in our privacy policy.